Fri, 14 October 2011
This one is only 30min based on feedback. I will try to keep them short and more to the point.
Value Stream Map, VSM. I consider it the fundamental part of the improvement process. You do not know what you need to work on unless you can see it. The VSM will show you the whole picture.
Direct download: Lean_6_Sigma_Leadership_ep_12.m4a
Category:Business, Careers, Lean, Six Sigma, VOC, Voice of the Customer -- posted at: 5:49am EST